MOSSEL BAY WEDDING PHOTOGRAPHER
FREQUENTLY ASKED QUESTIONS
CREATIVE & PHOTOJOURNALISTIC PHOTOGRAPHY SERVICE
Based in Mossel Bay, SA | Operates World Wide
Q: Do you deliver every image you shoot?
We are Terrygcreates Studios a Mossel Bay and Garden Route wedding photography studio . We photograph beach weddings, elopements and portraits in Mossel Bay, George, Oudtshoorn, Wilderness, Knysna, Sedgefield, Swellendam, Robertson, and surrounding areas in the the Western and Southern Cape Province, South Africa and abroad
Q: What is your photography style?
A: Terrygcreates Studios Wedding Photography team is acclaimed for developing a unique style of wedding photography that is deeply rooted in wedding photojournalism while influenced by fine-art and fashion photography. We love using creative lighting, unique perspectives, angles, compositions and artistic post-production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our work as well as our wedding stories.
Q: Can I see a full event from start to finish?
A: Of course you may! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events from all photographers they meet with to see how well the photographer performs throughout the day.
Q: Is there a style or quality difference among the photographers?
A: No. We take every measure to ensure consistent style and quality among our photographers. We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. All mistakes, no matter how minor, are scrutinized by the team. We trust that the quality and style of photography you receive will be consistent. However, we do tailor our shooting style and techniques to our client requests. For example, some clients may prefer a light and airy look while others may prefer dramatic lighting and shadows.
Q: Do you touch up all the images in our image delivery?
A: Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
Q: What do you mean by “touching up” the photos?
A: “Touching up” in our studio is the same as our signature (standard) post-production. See the question below for clarification.
Q: What is the difference between advanced and custom; and why are there additional costs for a custom retouch?
A: Advanced post-production includes touch-ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post-production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post-production.
Q: What happens if we go over the contracted amount of time?
A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
Q: Why do we need to charge for additional coverage?
A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
Q: Do you provide the RAW files from my wedding day?
A: Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.
Q: What if I lose my images?
A: There is a R500 replacement charge for additional uploads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.
Q: We’re very busy and won’t be able to meet. Are there any other options?
A: We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls, and webcam appointments can be arranged.
Q: Do you travel to meet clients?
A: Due to the limitations of our schedule, we currently do not travel to meet clients. If you would like to schedule a meeting, please contact our studio manager at 061-064-3062 or email clicking here
Q: If we cancel the wedding, will we receive our booking fee back?
A: Unfortunately no. Booking fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
Why do you charge travel fees?
The primary purpose is to provide adequate compensation for our photographers and our lighting assistants for the additional time spent in travel. Trips to Los Capetown, for example, can take over an hour each way. This is time for which we have to compensate our team. For this reason, coupled with the costs of reimbursing the team for the actual costs of travel, these fees are unfortunately necessary.
Being a Mossel Bay Wedding Photographer allows us to take the time to know our couples and what they value most deeply. This is what makes us different and why our couples love their images.